Breakfast - excellent, from western to local dishes. various choices of breakfast available for the guests to enjoy. Room - bed is comfy, quiet room, airon is auto on/off when we close/open the glass door, this is very thoughful. Pool - this is the reason we come here, kids enjoy the facility very much, this time the kids have chance to join the treasure hunt organised in the hotel area, staff is incredible friendly and polite to guest.
Yap
Ekim 2023
Everything! Staff are super friendly, location is wonderful. We saw sunset everyday.. it can’t get any better than this. Also if you would like to go to the island (Sapi is recommended), you can take the boat from Star Marina which is inside the hotel. The massage place Chi, was mind blowing! If you want to go shopping use Grab app and call a cab to Imago Shopping Centre only 10 mins from hotel.
Saad
Nisan 2023
Extremely ❤️ the breakfast and also the buffet!
Jeffery
Mayıs 2023
We stayed for 3D3N and had their breakfast buffet everyday. The spread was incredible. It can get very crowded though, but we didn't have to queue whenever we go for breakfast. The resort offers plenty of things to do/see that is family-friendly, so you won't get bored. You may want to reserve certain things in advance before your trip (such as the spa) as they get booked out quickly.
Nazrin262
Eylül 2024
Large comfortable and clean rooms. Glad we paid the extra for the sea view room - had a beautiful balcony in our room in the peaceful Kinabalu wing that was great for watching the sunset. Staff very helpful and friendly. Nice breakfast buffet. Convenient for the airport.
Rhiannon
Eylül 2024
Property was lovely but you had to pay for it. So we upgraded to the Horizon lounge pack which got us an upgraded room and half board status. Which was great. All facilitates were well catered for. It was more family orientated that I expected but we went where are no kids off.
Philip
Kasım 2024
Everything! Worth every penny. Enjoy the moments there. Lots of activity to be done within the resort itself. Our time occupied perfectly. Alhamdulillah. Thanks team Shangri-La and booking.com. The price way more cheaper than official Shangri-La website. But, just to add up, if buy at official website, there will be collecting points 🌸.
Ilyani
Ocak 2025
My children love the water park.
Gloria
Ocak 2025
The staff were very hospitable and couldn’t be more helpful. A special mention for Jumarah in Cafe Tatu who was the warmest, thoughtful and most hospitable host for us at breakfast. We will always remember her! Shout out to Siti Aminah at breakfast for her friendliness and kind attention always.
Razina
Ağustos 2024
This is one of the best hotels I’ve ever stayed at in Kota Kinabalu. The location is perfect, close to the beach & islands. We were lucky to have clear skies during our stay, allowing us to see Mount Kinabalu from the hotel. The food was amazing, offering a variety of cuisines, from Chinese & Malay to Western, with some Korean options as well. The best part is that it’s very kid-friendly. My son absolutely loved it! He spent his time going from the pool to the beach, enjoying ice cream cones & repeating the cycle throughout our stay. P/S : Really appreciate the surprise birthday decorations & chocolate cake for my son. He loved it! ❤️
Alif
Aralık 2024